We are CIO Consulting

"Designing and Transforming IT organizations so that it can partner more effectively with the business, and maximize the value it brings to the enterprise." 

 

THRIVE-IT Organizations

 

The road that IT organizations have been on has been that of the monolithic provider of all IT services. It is no longer practical or profitable for IT organizations to try to maintain the internal capabilities to provide for all of the enterprise’s technology needs. The diversity of needs is simply too vast. As our customers have realized the potential for technology to drive business value in new ways, their demands have increased. With every new opportunity to leverage technology for some business need, the complexity of the resulting IT environment increases exponentially. With the consumerization of IT, customer expectations in terms of speed, reliability, and ease of use continue to grow at the same time. It is simply not sustainable.

 

As a CIO or IT managers you know this. You feel as if you are under constant attack. It feels as though you can never make the customer happy. It seems you can never deliver enough to meet their insatiable demand for new, more advanced and more integrated technologies. And yet, they seem blissfully ignorant of the complexity that this brings – of how hard it is to manage such an environment.

 

So we build walls. We create policies. We establish standards. We try to bring order to the chaos by putting limits on what our customers can do.  However well intentioned, these barriers and limits only serve to alienate us from our customers. They reinforce their feelings of vulnerability and lack of control and they make the new options that they are discovering seem that much more enticing.

 

It is clear that the current IT business model has run its course. A new IT business model is needed that will enable IT organizations to compete in this new era. The new IT business model is not monolithic. It is targeted. It does not try to be the sole provider of IT services. Instead, it seeks to understand how value is derived from the technology investments and to reorient its delivery model appropriately. The choice at the top of the IT organization is a choice between one of two new business models: The Strategic Sourcer or the Strategic Innovator.

 

So are you ready to create the IT organization that the business always wanted?

 

 

IT Transformation Management

 

Transformational Information Technology (IT) management has different objectives. First of all, it evaluates the impact of current IT organization, IT processes, IT competencies and IT systems on business transformation and vice versa. Additionally, transformational IT management defines IT-related success criteria for business transformation. Transformational IT management safeguards the design, implementation, roll-out and deployment of business transformation. It enables operations, maintenance and support of transformation deliverables. Last, but not least, transformational IT management also covers operations (continuous improvement).

Transformational IT management within BTM² addresses the following steps (referring to the transformation lifecycle) for business transformation success:

1. Envision: assesses and enables solution readiness of the organization. For this purpose, an analysis of the organization‘s transformation maturity is conducted with special focus on IT and operational capabilities.
2. Engage: defines to-be IT analysis and assesses gap to as-is. Defines the application, data and technology architecture. Sets up a transformation roadmap.
3. Transform: deploys IT operations and services and implement IT governance.
4. Optimize: improves IT operations and services and manage IT lifecycle management.

 

1. Fix the basics first: In order to become a strong partner for the business, the IT basics must be in place first.

    Ensure that service delivery is strong , and that day to day operations run like a Swiss Clockwork, delivering well within agreements.

    Digital transformation start with being credible and reliable delivering on the fundamentals, to earn a seat at the table to discuss strategic
    topics and drive innovation & growth.

2. Customer first and business-led: IT is an important catalyst for transformation but never starts with the solution first.
    Value is only created by IT when it solves a real customer or business problem.

3. Start with the IT organization and people: IT transformation is ultimately about being able to deliver fantastic technology, but the starting      point is with organization and people. Identify where the business is going, and what capabilities it will need in the future. Work this back      to what the IT organization (IT function) must provide. Honestly, assess the competence and skills you have within your IT organization.      Make strategic decisions on what capabilities you need in-house for the future, and get external support where you need it. Too many   teams get excited and get busy building stuff, only to find that they cannot continue to execute or sustain solutions effectively over time.

 

Digital Transformation needs to implement a fit for purpose IT organization model. This should not only satisfy the new ways of working, but also start to take into account the evolving role of IT within the business.

The IT organization of the future can no longer serve as a supplier function, but must urgently become an effective partner - collaborating across business teams. 

In addition, your ability to source and partner with vendors should be reviewed to meet the needs of the digital age.

Just deciding between SAP, Oracle & Microsoft is not longer enough.

The future IT organization must frictionlessly engage and utilise ecosystems of innovation external to the organization. This means you need to be able to discover, engage, onboard and switch between a wider variety of vendors and increasing diversity ( size, culture, geography , purpose).

 

This should give you a feel of what's involved in this important aspect of digital and IT Transformation.

 

IT Transformation:

• Customer (Customer-Centric)
• Strategy  (alignment business strategy)
• Organization
• People
• Processes
• Culture
• Technology

 

 

WHY CHOOSE CIO Consulting?

/ we create the IT organization of tomorrow

Transformation DNA, THRIVE IT organizations

Transformation Excellence, Transformation Leadership, Transformation Capabilities, Transformation Management

We help organizations with ...

Designing and transforming IT organizations so that it can partner more effectively with the business, and maximize the value it brings to the enterprise. 

HOW WE CREATE THE IT ORGANIZATION OF TOMORROW

Align the IT organization to a new strategy, new operating processes, and a new organizational culture

Phases

Transformational IT management

Transformational Information Technology (IT) management has different objectives. First of all, it evaluates the impact of current IT processes, IT competencies and IT systems on business transformation and vice versa. Additionally, transformational IT management defines IT-related success criteria for business transformation. Transformational IT management safeguards the design, implementation, roll-out and deployment of business transformation. It enables operations, maintenance and support of transformation deliverables. Last, but not least, transformational IT management also covers operations (continuous improvement).

ENVISION

Assesses and enables solution readiness of the organization. For this purpose, an analysis of the organization‘s transformation maturity is conducted with special focus on IT and operational capabilities.

 

ENGAGE

Defines to-be IT analysis and assesses gap to as-is. Defines the application, data and technology architecture. Sets up a transformation roadmap.

TRANSFORM

Deploys IT operations and services and implement IT governance.

OPTIMIZE

Improves IT operations and services and manage IT lifecycle management.

HELLO.

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